Frequently Asked Questions

Is House Martin App right for me?

We are so confident in how good our system is that we can let you kick the tires before you sign up. Why not get in contact to discuss a trial.

Can I manage multiple households in different countries?

House Martin App is designed to allow you to manage as many households as you need. Staff members can easily be assigned to each household, making management easy. Wine can be managed across multiple wine cellars, bars or other sub-locations at each location. You can track consumables like toiletries across multiple bathrooms in each residence so you know when it’s time to re-order.

Can you catalogue my data for me?

We offer a bespoke service where we can set the entire system up for you. Whether that involves cataloguing your inventory and wine cellars, or importing your existing data. We can tailor make a solution to fit your needs and incorporate any smart house systems you may already have in use. Get in touch to discus what we can do for you.

Is my data safe?

Your information is safe with us. You can control which of your staff members can access or edit private information. All your data is encrypted over the network via SSL and is encrypted server-side using state of the art AES-256 encryption. House Martin is a cloud based solution so no onsite servers. We run on the industry leading Amazon Web Services giving you best in class reliability.

What about GDPR?

All our data is held in compliance with GDPR legislation. Please contact us for more information.

What devices do you support?

House Martin App runs with speed on most devices. For power users we recommend using Mac or PC on a laptop running Google Chrome or Safari. If you are out and about it runs best on an iPad using FileMaker Go.

While you can run the app on a smart phone when you are out and about, the smaller screen size can mean you may not get the best out of the system.